| Confidentiality and Security
At The National, we believe that confidentiality and protection of customer information is one
of our fundamental responsibilities. And while information is critical to providing quality service, we recognize that
one of our most important assets is our customers’ trust. Thus, the safekeeping of customer information is a priority
of The National.
THE INFORMATION THAT WE COLLECT
We collect information about you from the following sources:
- Information you give us on applications or other forms
- Information about your transactions with us
- Information about your transactions with other parties
- Information from a consumer reporting agency
INFORMATION WE DISCLOSE ABOUT YOU
We do NOT disclose any information about you to
anyone, except as permitted by law.
THE CONFIDENTIALLY, SECURITY AND
INTEGRITY OF YOUR INFORMATION
We restrict access to information about you to those
employees who need to know that information to provide products or services to
you. We maintain physical, electronic and procedural safeguards that comply with
federal regulations to guard your nonpublic personal information.
INFORMATION ABOUT FORMER CUSTOMERS
We have the same policy about disclosing information
about former customers as we do about current customers.
REPORTING INCORRECT INFORMATION
If you believe any information we have about you or your
relationship with us is incorrect, please notify us at once. We will investigate
and take action in making the appropriate corrections. You may contact us in
person, by phone at 254-865-2211, or by mail at the following address: Customer
Service, The National, P.O. Box 779, Gatesville, TX 76528.
QUESTIONS REGARDING PRIVACY
If you have additional questions about privacy, please contact
us in writing at the following address: Consumer Complaint Officer, The National,
P.O. Box 779, Gatesville, TX 76528.
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